E-E-A-T Commitment Statement

Rybnik University Education Network

Experience • Expertise • Authoritativeness • Trustworthiness

At Rybnik University Education Network, we are committed to maintaining the highest standards of quality, transparency, and trustworthiness in our global platform. This E-E-A-T Commitment Statement outlines how we demonstrate Experience, Expertise, Authoritativeness, and Trustworthiness—principles that guide every aspect of our operations.

Understanding E-E-A-T

E-E-A-T stands for:

Experience – First-hand, practical knowledge and direct involvement with the subject matter
Expertise – Deep knowledge and demonstrable skill in a particular field
Authoritativeness – Recognition as a reliable, go-to source of information
Trustworthiness – Legitimacy, transparency, accuracy, and safety

These principles are especially critical for educational platforms, which directly impact users’ learning outcomes, career prospects, and life decisions. We take this responsibility seriously.

1. EXPERIENCE – Real-World Knowledge Applied

1.1 Our Platform Experience

Rybnik University Education Network was created to solve a real problem: connecting motivated learners worldwide with qualified independent instructors who operate outside traditional institutional frameworks. Our experience comes from:

Direct Operation:

Managing an international educational connection platform serving students across 45+ countries
Facilitating 850,000+ hours of personalized instruction globally
Connecting 12,500+ students with expert educators
Operating across multiple time zones and cultural contexts
Learning from actual user interactions and outcomes to improve our service continuously

What We’ve Learned:

The challenges students face finding qualified independent instructors internationally
What verification processes actually work to assess instructor quality
How to facilitate effective connections across language and cultural barriers
Common issues in online education and how to address them proactively
The importance of transparency in building trust with international users

1.2 Instructor Experience Requirements

We showcase only instructors who demonstrate genuine, verifiable first-hand experience in their fields:

Professional Experience Minimum:

5+ years working actively in their teaching field
Current or recent (within 2 years) professional engagement
Real projects, clients, or work they can reference and verify
Industry insights from direct participation, not just study
Demonstrated problem-solving in actual professional contexts

Teaching Experience Evidence:

Documented history of instruction, training, or mentoring
Minimum 50+ hours of teaching experience (verified)
Student testimonials from previous learners (5+ verified references required)
Demonstrated ability to explain complex topics clearly
Proven adaptability to different learning styles and international students

Practical Application Focus:

Case studies from real professional experience
Examples they’ve personally encountered and solved
Industry insights from hands-on work
Lessons learned from actual practice, not just theory
Current awareness of field developments through active participation

Example Standard: An economics instructor must show they’ve worked as an economist, consultant, or analyst—not just studied economics academically. A psychology instructor must have clinical practice, organizational consulting experience, or applied research—not just a degree.

1.3 How We Verify Experience

Documentation Review:

Employment verification through references and LinkedIn profiles
Portfolio review of actual work products (publications, projects, presentations)
Client or student references confirming practical work
Evidence of current professional activity (recent work, ongoing projects)
Conference presentations or professional speaking engagements

Interview Assessment:

Discussion of specific projects and professional challenges faced
Questions about real-world scenarios and how they’d approach them
Evaluation of practical knowledge beyond textbook concepts
Assessment of ability to connect theory to practice in teaching
Discussion of how they stay current in their evolving field

Ongoing Monitoring:

Annual verification that instructors remain professionally active
Student feedback about practical relevance of instruction
Updates to professional experience and recent work
Removal of instructors whose experience becomes outdated or stale

1.4 Transparency About Our Experience

What We Legitimately Claim:

Experience operating an international educational connection platform since [establishment]
Direct knowledge from facilitating thousands of student-instructor connections globally
Understanding international online education through daily operations
Learning from verified student outcomes and satisfaction data

What We Cannot Claim:

Decades of institutional history (we’re transparent about our timeline)
Experience as an accredited educational institution (we are not one)
Long-term outcome studies (we provide honest data we have)
Authority over academic standards or curriculum (instructors maintain autonomy)

Our Commitment: We never exaggerate our experience. As we grow and learn, we update this statement to reflect genuine, verifiable experience gained through actual operations.

2. EXPERTISE – Specialized Knowledge and Demonstrated Skill

2.1 Our Platform Expertise

Our specific areas of expertise include:

Educational Platform Operations:

International instructor vetting and credential verification processes
Cross-border educational connection facilitation
Understanding what makes online instruction effective across cultures
GDPR, CCPA, and international data protection compliance
Platform security, user privacy, and safe operations

Quality Curation:

Systematic evaluation of instructor qualifications and credentials
Academic degree verification through institutional channels
Professional certification confirmation with issuing organizations
Background assessment and reference checking procedures
Teaching ability evaluation through interviews and demonstrations

International Educational Marketplace:

Understanding global student needs for flexible, personalized learning
Knowledge of how independent instructors operate across jurisdictions
Expertise in transparent connection facilitation without overreach
Understanding of international payment methods and cross-border logistics
Cultural considerations in global educational connections

We Do NOT Claim Expertise In:

Subject matter taught by our instructors (that’s their expertise)
Academic accreditation standards or institutional policies (not our domain)
Professional licensing requirements in all jurisdictions (students must verify)
Guaranteeing educational outcomes (too many variables beyond our control)

2.2 Instructor Expertise Standards

We feature instructors who demonstrate verifiable, current expertise through multiple evidence types:

Academic Credentials (Where Relevant):

Advanced degrees from accredited institutions (verified through registrars)
Minimum Master’s degree for graduate-level instruction
PhD preferred for advanced or specialized topics
Specialized certifications from recognized international bodies
Continuing education demonstrating ongoing professional learning

Professional Expertise Evidence:

Current or recent (within 2 years) professional work in their field
Senior-level roles or specialized positions (not entry-level)
Demonstrable accomplishments (promotions, major projects, industry recognition)
Published work: articles, books, research papers, or technical documentation
Conference presentations, speaking engagements, or expert commentary
Patents, products, or significant creations in their field

Recognized Expertise Indicators:

Professional memberships in relevant international organizations
Industry certifications (CFA®, PMP®, ICF, AWS Certified, etc.)
Awards or recognition from professional peers or organizations
Recommendations from recognized experts in the field
Media mentions or expert commentary (when applicable)
Editorial board membership or peer review participation

Teaching-Specific Expertise:

Proven track record of successful student outcomes (verified testimonials)
Curriculum development experience and instructional design knowledge
Understanding of educational theory appropriate to their teaching level
Ability to assess student progress and provide meaningful feedback
Knowledge of online teaching methodologies and effective virtual instruction
Cultural competence for teaching international students

2.3 Our Verification Process

Stage 1: Initial Application Review (2-3 days)

CV/resume analysis for relevant qualifications
Preliminary assessment of credentials and experience
Review of teaching philosophy and approach
Initial screening of background and professional standing

Stage 2: Document Verification (1-2 weeks)

University degree verification through registrar offices or credential evaluation services
Professional certification confirmation with issuing organizations
Employment history verification through LinkedIn and references
Publication verification through academic databases (Google Scholar, ResearchGate)
Review of portfolio materials, presentations, or work samples

Stage 3: Reference Checks (3-5 days)

Contact with professional references (minimum 2)
Former student testimonials (minimum 5 verified)
Academic advisor or colleague verification (when applicable)
Professional association membership confirmation

Stage 4: Expert Interview (60-90 minutes)

Video interview assessing expertise and communication skills
Technical questions in their subject area to evaluate depth of knowledge
Discussion of teaching philosophy, methods, and student success strategies
Review of sample teaching materials or lesson plan
Assessment of cross-cultural communication ability
Evaluation of commitment to student success and ethical teaching

Stage 5: Teaching Assessment

Teaching demonstration (for educators without extensive prior teaching experience)
Review of teaching materials, syllabi, or course outlines
Discussion of how they adapt instruction to diverse learners
Assessment of online teaching capability and technology competence

Stage 6: Compliance and Background Review

Professional conduct history review
Verification of no disciplinary actions or ethical violations
Confirmation of legal right to work independently in their jurisdiction
Review of online presence and professional reputation

Stage 7: Final Decision and Onboarding (2-3 days)

Comprehensive review of all verification results
Decision on acceptance or rejection (with detailed feedback)
Profile creation with verified information for accepted instructors
Platform training and quality standards orientation

Total Timeline: 2-4 weeks for qualified applicants. We reject approximately 70% of applications.

2.4 What We Display on Profiles

Every instructor profile includes:

Complete educational background with institution names, locations, and graduation years
Professional certifications with issuing organization names, credential IDs, and dates
Detailed work history with company/organization names, roles, and date ranges
Publications with citations, links, or DOIs for verification
Specific teaching areas, topics, and subjects offered
Languages of instruction with proficiency levels (Native, Fluent, Intermediate)
Verified student testimonials with permission from actual students
Links to professional profiles (LinkedIn, ResearchGate, personal websites)
Time zone, typical availability, and scheduling flexibility
Rates, payment options, and cancellation policies

Transparency Standard: Everything displayed is verified or clearly labeled as self-reported. We never exaggerate or embellish credentials.

2.5 Maintaining Expertise Standards

Annual Review Process:

All instructor profiles reviewed comprehensively every 12 months
Re-verification of credentials, certifications, and professional status
Update of teaching experience and recent work
Review of student feedback and satisfaction scores
Assessment of continued professional development
Confirmation that expertise remains current and relevant

Continuous Monitoring:

Student feedback collected after every interaction
Quarterly analysis of teaching effectiveness metrics
Prompt investigation of any complaints or concerns
Professional development tracking and encouragement
Removal of instructors who don’t maintain standards

Expertise Decay Prevention:

Instructors must demonstrate continued professional activity in their field
Those not actively working must show other currency (teaching, research, consulting)
Regular updates to teaching materials required (no outdated content)
Expectation of awareness of current developments, trends, and best practices
Encouragement of conference attendance, publication, or professional engagement

3. AUTHORITATIVENESS – Recognition, Reputation, and Reliability

3.1 Understanding Our Authoritative Scope

Where We ARE Authoritative:

About Our Platform Operations:

How our international verification process works in detail
What standards we apply for instructor selection and ongoing monitoring
How to effectively use our platform to find and connect with instructors
What protections and limitations exist for users globally
Our specific policies, terms, and operational procedures

About Our Specific Niche:

Connecting students worldwide with independent instructors
Best practices for evaluating instructor credentials and fit across borders
How to assess international instructors for your learning needs
What to expect from independent online instruction globally
How our model differs from traditional institutions, MOOCs, and tutoring marketplaces

Where We Are NOT Authoritative:

We Are NOT Authority On:

Academic accreditation standards (set by accrediting bodies, not platforms)
Professional licensing requirements (determined by licensing boards in each jurisdiction)
Subject matter expertise in fields we don’t directly work in
Educational policy or institutional standards (set by governments and accreditors)
Official recognition or validity of credentials internationally (varies by country)
Career outcomes or employment decisions (too many external variables)

Critical Distinction: We are authoritative about what we do (connecting students with qualified international instructors through verified processes) but we do NOT claim authority over what we don’t control (accreditation, licensing, subject expertise, outcomes).

3.2 Building Legitimate Authority

We build authoritative reputation through:

Radical Transparency:

Complete honesty about what we are (connection platform) and what we’re not (university)
Clear disclosure of our limitations and what we cannot verify or guarantee
Public documentation of our verification processes, standards, and methodologies
Honest representation of instructor credentials without exaggeration or embellishment
Admission when we don’t know something or can’t verify a claim
Transparency about our business model and how we generate revenue

Consistent Quality Standards:

Selective inclusion based on rigorous international vetting (70% rejection rate)
High bar for instructor acceptance maintained consistently
Regular quality reviews and updates across all instructor profiles
Prompt removal of instructors who don’t maintain our standards
Continuous improvement based on verified outcome data and student feedback

Verifiable Claims and Evidence:

Every claim we make is supported by documentation we can produce
Statistics we cite are accurate, current, and sourced from our operations
Testimonials are from real, verified users with explicit permission
No fake reviews, inflated numbers, or misleading marketing tactics
We provide evidence for significant claims upon reasonable request

User Protection Focus:

Full GDPR and CCPA compliance for international data protection
Clear, fair terms of service protecting user rights globally
Responsive complaint handling and support across time zones
Ethical practices benefiting users, not exploiting them
Proactive communication about risks, limitations, and responsibilities

Professional Standards and Compliance:

Adherence to all applicable Polish, EU, and international laws
Ethical business practices and transparent operations
Respect for intellectual property, privacy rights, and professional standards
Professional communication and conduct with all stakeholders
Accountability for our platform operations and user experience

3.3 Third-Party Recognition and Social Proof

We Value Genuine Recognition:

Authentic reviews from real students on trusted platforms (verified)
Organic mentions in educational forums, communities, or discussions
Media coverage earned through quality service (not paid placements)
Partnerships with legitimate educational or professional organizations
Recognition from the independent instructor community globally

We Do NOT:

Purchase fake reviews, testimonials, or social proof
Pay for awards, “Top 10” list placements, or vanity recognition
Misrepresent our size, reach, impact, or influence
Use misleading SEO tactics, black-hat techniques, or spam
Claim affiliations, endorsements, or partnerships we don’t actually have

Measuring Our Authority Honestly:

Number of verified successful student-instructor connections (12,500+)
Actual student satisfaction rates from verified surveys (98.7%)
Instructor retention and satisfaction data (tracked annually)
Organic search rankings for relevant educational marketplace terms
Unsolicited positive mentions, referrals, and word-of-mouth recommendations

We Report: Real numbers from our actual operations. If we don’t have data, we say so. If data is limited, we disclose limitations.

3.4 Instructor Authoritativeness

We showcase instructors who demonstrate recognized authority through:

Professional Recognition:

Senior positions, leadership roles, or expert status in their field
Invitations to speak at industry conferences or professional events
Publications in respected, peer-reviewed outlets or industry journals
Membership in prestigious professional organizations or societies
Industry awards, honors, or notable professional achievements

Peer Acknowledgment:

Recommendations and endorsements from other recognized experts
Co-authorship or collaboration with respected professionals in their field
Citations of their work by other researchers, practitioners, or experts
Invitations to serve on advisory boards, expert panels, or editorial boards
Recognition as thought leaders or influencers in their domain

Student Success and Impact:

Documented success stories from previous students (verified testimonials)
High course completion rates and student satisfaction scores
Evidence of student skill development, advancement, or achievement
Long-term relationships with returning students (indicating value)
Measurable outcomes where applicable (exam passes, certifications earned, jobs obtained)

Ongoing Authority Maintenance:

Active participation in their professional community and networks
Regular publication, presentation of new work, or thought leadership
Continued professional development and learning in their field
Current awareness of developments, trends, and emerging practices
Respected voice and contributor in their professional domain

4. TRUSTWORTHINESS – Legitimacy, Safety, Transparency, and Reliability

Trustworthiness is the foundation supporting all other E-E-A-T principles. Without trust, experience, expertise, and authority are meaningless.

4.1 Legal and Regulatory Compliance

Full Legal Operation Globally:

Properly registered business entity
Compliance with Polish, EU, USA and applicable international laws
Adherence to consumer protection regulations in jurisdictions we serve
Tax compliance and financial transparency
Appropriate business licenses and registrations where required

GDPR Compliance (EU/EEA/UK):

Full adherence to General Data Protection Regulation
Lawful basis documented for all data processing activities
Clear, accessible privacy policies before any data collection
User rights fully respected (access, rectification, erasure, portability, objection)
Data Protection Officer appointed (if required by processing volume)
Regular privacy impact assessments conducted
Secure data handling with breach notification procedures in place

CCPA Compliance (California, USA):

Compliance with California Consumer Privacy Act for California users
Right to know, delete, and opt-out procedures established
No sale of personal information (and clear disclosure of this)
Non-discrimination for exercising privacy rights

International Data Protection:

Standard Contractual Clauses (SCCs) for international data transfers
Adequate safeguards for data moving across borders
Respect for privacy laws in all jurisdictions we serve

Contractual Integrity:

Clear, enforceable, fair terms of service
No hidden clauses, unfair provisions, or one-sided terms
Respect for intellectual property rights of all parties
Appropriate limitation of liability (not unreasonably one-sided)
Clear dispute resolution mechanisms and processes

4.2 Security and Data Protection

Technical Security Measures:

SSL/TLS encryption for all data transmission (HTTPS everywhere on site)
Secure server infrastructure with regular security updates and patches
Firewall protection and intrusion detection systems
Regular security audits, vulnerability assessments, and penetration testing
Secure backup systems with redundancy and disaster recovery
Protection against DDoS attacks and common cyber threats
Multi-factor authentication options where applicable

Data Handling Best Practices:

Minimal data collection principle (only what’s truly necessary)
Secure storage with encryption at rest for sensitive information
Strict access controls limiting who can view personal data
Regular automated deletion of unnecessary or expired data
No selling, renting, or inappropriate sharing of personal data
Transparent data processing records maintained
Clear data retention policies with defined timelines

Payment Security:

No storage of payment card information on our servers (not applicable currently as payments are direct)
PCI DSS compliance if we process payments in future
Use of trusted, reputable payment processors only
Clear communication about who handles financial transactions
Protection against payment fraud and unauthorized charges

Privacy Protections:

Explicit, informed consent for all data collection and use
Easy opt-out mechanisms for marketing communications
User control over profile visibility and data sharing
Protection of student and instructor privacy as default
No public disclosure of personal details without explicit consent
Anonymization of data used for research or reporting

4.3 Operational Transparency

About Our Platform:

Crystal clear explanation of what we are and what we aren’t
Honest disclosure of our business model and revenue generation
Transparent explanation of all verification processes and methodologies
Open acknowledgment of our limitations and what we can’t guarantee
Public disclosure of all policies, standards, and operational procedures
Clear about jurisdiction, governing law, and regulatory compliance

About Instructors:

Complete instructor profiles with all verifiable credentials displayed
Clear disclosure of instructor independence (not our employees)
Transparent presentation of instructor rates, availability, and policies
Honest representation of qualifications without exaggeration
Student reviews and feedback publicly visible (verified reviews only)
Clear labeling of what’s verified vs. self-reported information

About Processes:

Clear, detailed explanation of how students and instructors connect
Transparent dispute resolution guidance and procedures
Open communication about how we handle problems or concerns
Public disclosure of our multi-stage verification steps
Honest statistics about platform performance and outcomes
Regular updates to reflect operational changes or improvements

About Limitations:

Explicit disclaimer that we’re not an accredited university
Honest admission of what we cannot verify, control, or guarantee
Transparent about risks of engaging independent instructors internationally
Clear about our liability limitations and user responsibilities
Honest about the independence of instructor-student contracts
Forthright about what could go wrong and how to protect yourself

4.4 User Safety and Protection

Student Protections:

Verified instructor credentials before any listing on platform
Comprehensive information provided to make truly informed decisions
Clear guidance on conducting additional due diligence
Responsive support contacts for questions, concerns, or issues
Investigation and removal of instructors upon verified serious complaints
Clear explanation of what we can and cannot do to help with problems
Educational resources about choosing instructors wisely

Instructor Protections:

Verification of student identities where possible to prevent fraud
Protection of instructor personal information and privacy
Fair, transparent listing terms and policies
Support for handling difficult students or situations professionally
Intellectual property respect and guidance on protecting content
Professional treatment and timely communication
Clear policies against student harassment or abuse

Harm Prevention:

Zero tolerance for harassment, discrimination, abuse, or threats
Clear reporting mechanisms for problems, easily accessible
Prompt investigation of all complaints received
Swift action against violators of professional or ethical standards
Guidance on recognizing and avoiding scams or red flags
Educational content about online safety for international connections

4.5 Accuracy and Factuality

Content Accuracy Standards:

All website content thoroughly fact-checked before publication
Statistics and data properly sourced from verified operations
Regular review and updates to maintain current accuracy
Corrections published promptly and prominently when errors identified
No misleading, exaggerated, or unsubstantiated claims
Citations provided for external information or research referenced

Instructor Information Accuracy:

Multi-point verification of credentials before listing
Annual updates and re-verification to maintain currency
Prompt correction of any inaccuracies discovered or reported
Removal of unverifiable claims or questionable information
Clear visual distinction between verified and self-reported data
Transparency about verification methods and limitations

Honest Communication Always:

No false promises about outcomes, results, or guarantees
Realistic expectations set clearly for all users
Admission of uncertainty when we don’t have definitive information
No misleading marketing, advertising, or promotional tactics
Plain, clear language avoiding confusing jargon or legalese
Honest about what can go wrong, not just what goes right

4.6 Accountability and Responsiveness

We Take Full Responsibility For:

Accuracy of all information we create, publish, or endorse
Our verification processes and any failures or gaps in them
Platform functionality, features, and technical performance
Data protection, privacy, and security of user information
Our own business conduct, ethics, and professional standards
Communication quality and responsiveness to users globally

We Are NOT Responsible For (And Honest About This):

Quality, effectiveness, or outcomes of instruction by independent contractors
Instructor conduct, professionalism, or adherence to their own policies
Educational results (influenced by too many variables beyond our control)
Disputes, disagreements, or conflicts between students and instructors
Instructor compliance with tax, licensing, or legal requirements in their jurisdiction
Third-party services, websites, or platforms instructors or students use

Our Response Commitments:

Email inquiries answered within 24-48 hours (accounting for time zones)
Complaints investigated thoroughly within 5 business days
Security incidents handled per GDPR requirements (72-hour notification)
Website errors or bugs corrected within 24-48 hours of identification
User feedback reviewed regularly and considered seriously for improvements
Annual transparency reports published with key metrics and changes

Contact Accessibility:

Multiple contact methods provided (email, contact forms, potentially phone)
Clear, easy-to-find contact information on every page
Designated specialized contacts for specific issues:
- General: info@rybnikuniversity.edu.pl
- Privacy/GDPR: privacy@rybnikuniversity.edu.pl
- Complaints: complaints@rybnikuniversity.edu.pl
- Security: security@rybnikuniversity.edu.pl
- Legal: legal@rybnikuniversity.edu.pl
Real humans responding personally (not just automated systems)
Multilingual support where possible for international users

4.7 Financial Trustworthiness and Transparency

Transparent Business Model:

Clear, honest explanation of how we generate revenue
Straightforward disclosure if instructors pay listing or subscription fees
No hidden fees, surprise charges, or undisclosed costs for students
Clear communication about any commissions (if applicable) and exact percentages
No bait-and-switch pricing, fake discounts, or manipulative tactics

Payment Clarity for Users:

Explicit statement that payments go directly between student and instructor
No ambiguity about who receives money and when
Clear guidance on refund policies (acknowledging instructor control)
No misleading claims about money-back guarantees we don’t control
Honest about currency conversion, international fees, or payment processor charges

No Financial Deception Ever:

No false scarcity tactics (“only 2 spots left!” when untrue)
No fake discounts or artificially inflated “original” prices
No hidden costs, surprise fees, or undisclosed charges
No high-pressure sales tactics or aggressive marketing
Honest, fair assessment of value for money and costs involved

4.8 Building Long-Term Trust

Consistency Over Time:

Maintaining the same high standards as we grow and scale
Never compromising quality for quantity of instructor listings
Consistent, fair application of policies without favoritism
Reliable platform uptime, performance, and user experience
Steady, honest, professional communication always

Community Building:

Fostering respectful, productive student-instructor relationships
Creating positive learning community atmosphere
Encouraging honest feedback and open communication
Valuing long-term relationships over quick transactions
Building reputation through satisfied users organically, not through hype

Ethical Evolution:

Willingness to adapt policies as we learn what works best
Incorporating user feedback genuinely into improvements
Staying current with educational technology, ethics, and best practices
Being proactive about emerging risks, issues, or challenges
Transparent communication about changes, why we make them, and their impact

5. Continuous Improvement and Accountability

5.1 How We Monitor Our E-E-A-T Standards

Quarterly Reviews:

Comprehensive assessment of all four E-E-A-T dimensions
Review of verification processes for effectiveness and thoroughness
Analysis of user feedback, complaints, and satisfaction data
Evaluation of instructor quality and performance metrics
Assessment of platform trustworthiness and user experience

Annual Audits:

Complete review of every instructor profile and credentials
Re-verification of all qualifications, certifications, and professional status
Security audit and penetration testing of platform infrastructure
GDPR and data protection compliance comprehensive assessment
Legal review of all terms, policies, and operational procedures
Strategic planning for E-E-A-T improvements and enhancements

5.2 User Feedback Integration

We actively seek and genuinely incorporate:

Student feedback about experiences with instructors and platform
Instructor feedback about platform functionality and support
Expert input on education, online learning, and international best practices
Industry best practices and emerging standards for educational platforms
User suggestions, complaints, and ideas for improvements

Feedback Channels:

Post-session student surveys (automated after each instructor interaction)
Annual comprehensive user satisfaction surveys
Direct email feedback encouraged and responded to personally
Public review mechanisms (where appropriate and verified)
Regular instructor check-ins and feedback sessions

5.3 Transparency Reporting

We Commit To Publishing:

Annual E-E-A-T Transparency Report with metrics and improvements
Statistics on instructor applications, acceptance rates, and removals
Aggregated user satisfaction scores and feedback themes
Platform performance metrics (uptime, response times, issue resolution)
Summary of complaints received and how they were addressed
Changes made based on user feedback or operational learning
New verification procedures or quality improvements implemented

6. Our E-E-A-T Pledge

To Students Worldwide, we pledge:

Honest representation of what our platform offers and its limitations
Diligent, thorough verification of instructor credentials before listing
Clear, comprehensive information to make truly informed decisions
Responsive, helpful support when you have questions, concerns, or issues
Unwavering protection of your personal data and privacy
Continuous improvement based on your feedback and experiences
Admission when we make mistakes and genuine commitment to fix them promptly

To Instructors Globally, we pledge:

Fair, transparent listing standards and policies applied consistently
Respectful treatment as independent professionals operating your own businesses
Protection of your intellectual property, content, and personal privacy
Honest, accurate representation of your credentials and qualifications
Reasonable expectations and clear, timely communication
Platform stability, reliability, and ongoing operational excellence
Professional, ethical business relationship at all times

To the Public and Our Community, we pledge:

Ethical operation within all applicable laws in every jurisdiction we serve
No false claims about accreditation, authority, or institutional status
Honest marketing, advertising, and communication always
Contribution to legitimate online education and international learning
Transparency about our limitations, risks, and responsibilities
Continuous adherence to these E-E-A-T principles without compromise

7. Holding Us Accountable

7.1 If We Fall Short

If you believe we are not living up to these E-E-A-T commitments:

Report Concerns About:

Inaccurate, misleading, or outdated information on our website or profiles
Unverified, false, or exaggerated instructor credentials or claims
Misleading marketing, claims, or promises
Privacy violations, security issues, or data handling problems
Unfair, unethical, or unprofessional practices
Violations of our stated policies, standards, or commitments

How to Report to Us:

Email: eeat-concerns@rybnikuniversity.edu.pl
Subject line: “E-E-A-T Concern – [Brief Description of Issue]”
Include: Specific problem, where you found it, why it concerns you, evidence if available

What We’ll Do:

Acknowledge receipt within 24-48 hours
Investigate thoroughly and objectively
Take corrective action if warranted
Respond to you with findings and outcome (within 2 weeks maximum)
Update policies, practices, or content if systemic issue identified
Publish correction publicly if public information was wrong

7.2 External Accountability

You Can Also:

Report GDPR violations to your local data protection authority (EU/EEA/UK)
Report CCPA violations to California Attorney General (California residents)
Report consumer protection violations to relevant authorities
Leave honest reviews on trusted platforms about your experience
Report violations to professional associations (if applicable)

We Will:

Cooperate fully with legitimate investigations by authorities
Take feedback seriously from all sources
Improve continuously based on constructive criticism
Never retaliate against users who report concerns legitimately

8. Contact Information

For E-E-A-T Related Inquiries:

General E-E-A-T Questions: eeat@rybnikuniversity.edu.pl
E-E-A-T Concerns/Violations: eeat-concerns@rybnikuniversity.edu.pl
Privacy/Data Protection: privacy@rybnikuniversity.edu.pl
Legal/Compliance: legal@rybnikuniversity.edu.pl
General Inquiries: info@rybnikuniversity.edu.pl

Platform: www.RybnikUniversity.edu.pl

Conclusion

E-E-A-T is not a checklist we complete once—it’s an ongoing commitment woven into every aspect of our platform operation. We believe that:

Experience is demonstrated through real action and verified operations, not claimed in marketing copy
Expertise is proven through verifiable credentials, results, and rigorous processes, not asserted through jargon
Authoritativeness is earned through consistent quality, honesty, and results, not purchased through fake awards
Trustworthiness is built through transparency, accountability, integrity, and putting user interests first always

We invite scrutiny. We welcome questions. We commit to continuous improvement. And we promise that if we fall short of these standards, we will acknowledge it honestly, fix it promptly, learn from it genuinely, and become better.

Your trust is our most valuable asset—more valuable