Frequently Asked Questions
Q: Is Rybnik University an accredited university?
A: No. We are a platform connecting students with independent instructors. We are not an accredited university and do not grant degrees or academic credentials. Our name reflects our network of educators and commitment to education, not university status.
Q: Will I receive a degree or diploma?
A: No. Instructors may provide certificates of course completion, but these are not accredited academic credentials from an educational institution. They represent the instructor’s personal attestation of your participation and learning.
Q: How do you verify instructors?
A: We conduct comprehensive verification including document review (degrees, certifications), background checks, professional reference contacts, interviews, and teaching assessments. Only instructors with verifiable credentials and genuine expertise are featured.
Q: Are instructors employees of Rybnik University Education Network?
A: No. All instructors are independent contractors operating their own educational services businesses. They set their own rates, schedules, and teaching methods.
Q: How are payments handled?
A: Payments are made directly between student and instructor. We do not process or hold payments. Instructors accept various payment methods including PayPal, bank transfers, and other international options.
Q: What if I have a problem with an instructor?
A: First, address issues directly with your instructor. If you cannot resolve the issue, contact us at support@rybnikuniversity.edu.pl. While we don’t mediate disputes or control instruction, we investigate serious concerns about instructor conduct.
Q: Can I trust the instructors on your platform?
A: We verify credentials thoroughly, but students should also conduct their own due diligence. Review instructor profiles carefully, check their professional links, and utilize the free consultation most instructors offer before committing.
Q: What languages are available?
A: Our instructors offer instruction in 30+ languages including English, Spanish, French, German, Italian, Romanian, Dutch, Mandarin, Arabic, Russian, and many more. Check individual profiles for language capabilities.
Q: How do time zones work?
A: Instructors clearly indicate their time zone and typical availability. Many are flexible about scheduling to accommodate international students. Discuss scheduling during your initial consultation.
Q: Do you offer group courses?
A: Many instructors offer small group sessions (2-5 students) at reduced per-student rates. Check individual instructor profiles or contact them to inquire about group options.
Q: Are instructors employees of Rybnik University Education Network?
A: No. All instructors are independent contractors operating their own educational services businesses from various countries.
Q: Will I receive a degree or accredited credential?
A: No. Instructors may provide certificates of completion, but these are not accredited academic credentials from an educational institution.
Q: How are payments handled?
A: All payments are made directly between student and instructor. We do not process payments. Instructors accept various payment methods including international transfers, PayPal, and other digital payment platforms.
Q: What if my instructor is in a different time zone?
A: Most instructors are flexible with scheduling and experienced in teaching students across time zones. Discuss your availability during your initial consultation.
Q: Can I verify instructor credentials?
A: Yes. Instructor profiles include institution names, certification details, and professional links that you can independently verify.
Q: What languages are available for instruction?
A: Our instructors offer instruction in multiple languages including English, Spanish, French, German, Romanian, Italian, and others. Check individual instructor profiles for language capabilities.
Q: What if I have a problem with my instructor?
A: Address issues directly with your instructor first. For serious concerns, you can contact us at support@rybnikuniversity.edu.pl.